Schuyler County Sheriff's Office

106 Tenth Street Unit 2

Watkins Glen, New York 14891

(607) 535-8222

Schuyler County 911 Dispatch Center

The Schuyler County 911 Dispatch Center is the public answering point for all Schuyler County Emergency Services. The Dispatch Center is staffed by 9 full time and 4 part time dispatchers. The 911 Dispatch Center is located at the Schuyler County Sheriff’s Office and is manned 24 hours a day, 7 days a week with 2 dispatchers on at all times. Currently the Dispatch Center is equipped with the Enhanced 911 system. This means that when someone calls into the Dispatch Center on 911, whether they stay on the line or not, there phone number and address are displayed on a screen for the dispatcher to see. This is helpful when the person calling might pass out or become incapacitated some how. The Dispatch Center is also equipped to handle incoming TDD/TDY calls; this allows the dispatcher to communicate with people who are hearing impaired or deaf. The dispatcher and caller can carry on a conversation by typing codes and words into a pad that are then sent through the phone line and displayed on a screen at the caller’s location.

Currently the Schuyler County 911 Dispatch Center dispatches 9 different Volunteer Fire Departments and 3 different Volunteer Ambulances in Schuyler County. The Dispatch Center also dispatches for the Schuyler County Sheriff's Office, Watkins Glen Police Department and the New York State Police. In 2004 the Dispatch Center received over 3500 emergency 911 calls, this also includes all cellular 911 calls. Below is a list of phone numbers for the Dispatch Center and Police Agencies in Schuyler County:

911 : Emergency phone calls

535-6642 : Emergency phone calls

535-8222 : Sheriff's Office Non-emergency phone line (administrative line)

535-7181 : Watkins Glen Police Department

535-7731 : New York State Police Montour Falls